Note
We, the cryeffect Media Group, are a small two-person company. Please note that it may occasionally take a little time until we can respond personally to your inquiry.
Typically, you will receive a personal response from us within 24 hours.
Contact form
You can easily send us a message using the form below.
Please fill out the following fields as completely as possible. (Privacy Policy)
General requests
For general requests, please send an email to:
info@crymg.de
You will then receive an automated response with a reference number under which we will process your request.
Support requests
Are you already a customer and need assistance, want to adjust or extend something, etc.?
Then please contact us by email at:
support@crymg.de
You will then receive an automated response with a reference number under which we will process your request.
Support portal
As an alternative to email support, you are welcome to use our support portal at:
https://support.crymg.de
There you can register once with your email address and then view and reply to all tickets linked to your address, as well as create new tickets. With appropriate authorization, you can even view tickets from other employees of your company and add information if necessary.
Phone
We kindly ask you to refrain from phone inquiries without prior agreement.
Tip
Since direct and simple contact with our customers is important to us, customers usually receive additional contact options from us.
Official requests should, if possible, always be sent by email to the addresses mentioned above. This automatically ensures for you and for us that everything is properly documented and no information is lost.